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Return Policy
QUANTUMTECH20 LLC is the EXCLUSIVE USA DISTRIBUTOR of the REVENIR Technology manufactured by Mikuni Corporation.  Exclusive Distribution rights established in 2008 by Mikuni America Corporation, USA.  All Communication for the Revenir and Charme Brand products should be directed to QUANTUMTECH20 LLC “Contact Us” through the website  www.RevenirSkincare.com
 
The Revenir Technology is a personal care device so once it is used we are unable to resell the device as a new unit if the solution has passed through the internal Electrolysis system, therefore we are unable to offer a refund. We encourage you to educate yourself on the Revenir Technology benefits before purchasing. If you have questions please contact us at 1-888-505-7975, we are happy to answer your questions so you make an informed decision.

We offer a 30-day return on all sealed un-used solution that is in perfect condition that is acceptable for resale as a new product. If you are dissatisfied for any reason with your Base Solution or Vitamin C Solution and would like to return for a full refund (MSRP), less shipping call 1-888-505-7975 for a Return Authorization (RA) request within 30 calendar days of the receipt of the product. A Return Merchandise Authorization Number (RMA #) will be provided to and must be clearly noted on the outside of the package, we cannot process a refund on return packages without an RMA #. Return shipping cost is at the customer's expense. Upon return, the product will be inspected to ensure it is unused sealed and in Resale condition as “New Product”. A credit will be applied back to the original card for purchases made directly through QUANTUMTECH20 LLC once the inspection is complete. Please allow 7 business days for the refund to be processed. If the original purchase was made from a third party, you must contact the retailer where you purchased your product, Return Policy may differ from QUANTUMTECH20 LLC Return Policy.

Please note that QUANTUMTECH20 LLC does not permit the return of or offer refunds for:
  • Revenir Devices as they are personal care devices that cannot be resold as new.
  • Revenir Vitamin C solution 4 pack or 2 pack purchased more than 30 days prior.
  • Products returned without a valid itemized receipt.
  • Products returned without an RMA#
  • Shipping charges.
  • Orders placed by third-party retailers. 
 
Products returned without an RMA# will not be accepted and will be returned at customers expense. It is the responsibility of the sender to provide valid tracking information if confirmation of return is disputed. QuantumTech20 LLC does not assume responsibility for lost or stolen product being returned for a refund without an RMA number.

Note: QuantumTech20 LLC recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to QuantumTech20 LLC or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
 
Warranty information
The Revenir Device is covered by a ONE YEAR LIMITED WARRANTY. PLEASE REVIEW THE WARRANTY POLICY INCLUDED IN YOUR PRODUCT PACKAGE OR CALL 1-888-505-7975 FOR MORE INFORMATION.

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